Medical Billing Software vs Manual Billing: Things To Consider

– Aug 2025 –

Medical Billing Software vs Manual Billing: Things To Consider

Choosing how to manage medical billing is an important part of running a healthcare practice. Some providers use medical billing software, while others still prepare bills by hand. Each method has its own advantages and challenges. Software can help save time and reduce mistakes, while manual billing may be suitable for smaller practices with fewer claims. It is useful to think about the size of the practice, how often claims are sent, and how much time staff can spend on billing when deciding which option to use.

Time and Efficiency

Managing billing can take a lot of time, especially in a busy practice. The more patients seen, the more time is needed to prepare and send claims. Using medical billing software can help save time by filling in some details automatically and keeping track of claims that are sent or paid. Software can also help reduce the need for repeating the same tasks each day. In comparison, manual billing takes longer because every part of the process must be done by hand.

If billing is not kept up to date, it can result in late claims or missed payments. For this reason, time savings from using software can be helpful. A practice that sees many patients may find it hard to manage billing manually without falling behind. Thinking about how much time staff have available for billing is important when choosing between software and manual methods.

Risk of Errors

Mistakes in billing can lead to claims being rejected or unpaid. This may happen if patient details are incorrect, an item number is wrong, or required information is missing. Using software for medical billing can help find these mistakes before the claim is sent. Many systems check the details entered and give a warning if something needs to be fixed. This can lower the chance of errors and help make sure claims are paid on time.

With manual billing, every part of the claim must be checked carefully by staff. It is easier to miss small details when doing this by hand, especially when the practice is busy. More errors can mean extra work later if claims need to be fixed and sent again. Fewer errors at the start can save time and help keep payments on track. This is an important point to consider when choosing how to manage billing.

Staff Experience and Training

It is important to think about who will be handling the billing. If the practice uses software for medical billing, it can often be easier for staff to learn. Many systems guide the user step by step and help with filling in the required details. This can make it simpler for staff who are new to billing or do not have a lot of experience.

Manual billing, on the other hand, requires a good understanding of Medicare rules, item numbers, and what details must be included on each claim. Staff may need more training to manage this type of billing correctly and to keep up with changes to Medicare guidelines. If billing is done manually, extra time may also be needed to check each claim before it is sent. Practices should consider how experienced their staff are and how much time they can spend on training when choosing how to manage billing.

Costs

Software for medical billing usually has a cost, such as a subscription fee or purchase cost. There may also be extra fees for updates or support. Manual billing does not require these software costs, but it may take more time for staff to complete each claim. This extra time can add to the overall cost of running the practice, as staff hours are needed to manage the work.

It is important to think about both the cost of the software and how much time it can save. For some practices, the time saved by using software may make the cost worthwhile. For smaller practices with fewer claims, manual billing may be more practical. Each practice should consider its size, number of patients, and available staff when deciding what will work best for its needs.

Practice Size and Claim Volume

It is important to think about the size of the practice and how many claims are sent each week. Larger practices that see many patients or provide many services often send a high number of claims. In these cases, using software for medical billing can help manage the workload and keep claims organised. The software can also make it easier to track which claims have been paid and which need follow-up.

Smaller practices that only send a few claims each week may find manual billing easier to manage. If the number of services is low, staff may be able to handle the billing without needing extra software. Each practice should look at how busy it is, how many claims are sent, and how much time staff can spend on billing. This can help guide the decision about which billing method is more suitable.

Keeping Records Organised

Keeping accurate and organised records is an important part of managing billing. It helps the practice keep track of which claims have been sent, which have been paid, and which still need follow-up. Using software for medical billing can make this easier, as the system can show the status of each claim. It can also help create reports for tax or audit purposes when needed.

Manual billing requires a clear system for storing records, such as spreadsheets or paper files, and regular checks to make sure nothing is missed. It is important to know where each claim stands, especially when payments take time to arrive. No matter which method is used, practices should choose a system that helps keep billing records clear, easy to find, and up to date. This makes it easier to manage payments and follow up on any unpaid claims.

Why Choose Medbill for Medical Billing Services in Australia

Medbill has been providing medical billing services to healthcare providers across Australia since 2008. The team supports individual practitioners, specialists, and healthcare facilities, working with a wide range of billing systems. They have experience managing billing needs in both public and private settings, covering various medical specialties.

Medbill works with practices that use both medical billing software and manual billing. Their team can manage software-based systems to improve accuracy and processing times or assist practices that still use manual billing with structured processes to reduce errors. Whether a practice is using software or preparing bills by hand, the team helps ensure that claims are submitted correctly and on time.

With over $1 billion in claims processed, Medbill has developed systems to help healthcare providers across Australia manage billing more efficiently. Their services focus on accuracy, organisation, and reducing the number of unpaid or rejected claims. This helps practices keep track of billing, avoid common mistakes, and maintain a steady flow of payments.